Documentation for Parents/Students

Submit New Absence Request

Updated on

The My Absence Requests screen allows parents to submit and track absence requests for their student. From this screen, parents can create requests for full-day absences, late arrivals, or early dismissals, select a reason, and upload documentation if required. Submitted requests are listed with their current status (such as Pending, Approved, Denied, or Canceled), along with any comments, attachments, and decision details. Parents can also edit or cancel requests that are still pending.

Expand or collapse content Submitting a New Absence Request

1. Click the down arrow next to the applicable student, then click Submit New Absence Request.

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2. Click Submit New Absence Request.

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The pop-up window displays the student's number of Total Year Excused Absences, Total Year Unexcused Absences, and Total Year Absences.

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3. Select the Reason for your student's absence.

4. Select the Start Date and End Date for your student's absence to indicate the requested date or date range. You can select dates in the past or in the future, as needed.

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If you try to submit an absence request for a date a student was already marked as present, you will receive an alert and be prompted to submit a request for a late arrival or early dismissal instead.

5. Select the Absence Type to indicate the type of request.

Select Full Day Absence if the student will be absent for the entire school day.

Select Arrive Late and enter the students arrival time if the student will be arriving after the start of the school day.

Select Leave Early and enter the time the student will leave school if the student will be dismissed before the end of the school day.

Times must be entered in the format 00:00 AM/PM, such as 08:30 AM or 02:15 PM.

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6. Drag and drop your file into the No Files section to attach documentation. You can also click Scan to scan a document, click Upload to browse and select a file from your computer, or click Take Photo to capture an image using your webcam. Uploading documentation may be required depending on the selected reason and district setup.

Once uploaded, you can click the Download icon to download the document to your computer or click the Delete icon to remove the file.

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7. Click Click to Sign to electronically sign the absence request. Note: This option only displays if a signature is required for the selected Reason.

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a. In the editor, use your mouse to sign your name. Then, click Sign.

Click Cancel to close the window without saving your signature.

Click Clear to clear any markups added and start over.

8. Enter any Comments in the text box.

9. Select the Pickup Contact from the pull-down to specify who is picking up the student from school. Note: This option only displays if the student is leaving early.

10. Drag and drop the Contact ID Photo file into the No Files section to attach the photo. You can also click Scan to scan a photo, click Upload to browse and select a file from your computer, or click Take Photo to capture an image using your webcam. Note: This option only displays if the student is leaving early.

Once uploaded, you can click the Download icon to download the photo to your computer or click the Delete icon to remove the photo.

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11. Click Submit Request.

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Expand or collapse content Submitting an Absence Request for Unexcused Absences/Tardies

1. Click the down arrow next to the applicable student, then click Submit New Absence Request.

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2. Click Submit New Absence Request for the applicable absence or tady.

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The pop-up window displays the student's number of Total Year Excused Absences, Total Year Unexcused Absences, and Total Year Absences.

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3. Select the Reason for your student's absence.

4. Select the Start Date and End Date for your student's absence to indicate the requested date or date range. You can select dates in the past or in the future, as needed.

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If you try to submit an absence request for a date a student was already marked as present, you will receive an alert and be prompted to submit a request for a late arrival or early dismissal instead.

5. Select the Absence Type to indicate the type of request.

Select Full Day Absence if the student will be absent for the entire school day.

Select Arrive Late and enter the students arrival time if the student will be arriving after the start of the school day.

Select Leave Early and enter the time the student will leave school if the student will be dismissed before the end of the school day.

Times must be entered in the format 00:00 AM/PM, such as 08:30 AM or 02:15 PM.

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6. Drag and drop your file into the No Files section to attach documentation. You can also click Scan to scan a document, click Upload to browse and select a file from your computer, or click Take Photo to capture an image using your webcam. Uploading documentation may be required depending on the selected reason and district setup.

Once uploaded, you can click the Download icon to download the document to your computer or click the Delete icon to remove the file.

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7. Click Click to Sign to electronically sign the absence request. Note: This option only displays if a signature is required for the selected Reason.

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a. In the editor, use your mouse to sign your name. Then, click Sign.

Click Cancel to close the window without saving your signature.

Click Clear to clear any markups added and start over.

8. Enter any Comments in the text box.

9. Select the Pickup Contact from the pull-down to specify who is picking up the student from school. Note: This option only displays if the student is leaving early.

10. Drag and drop the Contact ID Photo file into the No Files section to attach the photo. You can also click Scan to scan a photo, click Upload to browse and select a file from your computer, or click Take Photo to capture an image using your webcam. Note: This option only displays if the student is leaving early.

Once uploaded, you can click the Download icon to download the photo to your computer or click the Delete icon to remove the photo.

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11. Click Submit Request.

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Expand or collapse content Absence Request History

1. Click the down arrow next to the applicable student, then click Submit New Absence Request.

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From this screen, you can also review all your submitted request, which includes the Student name, Request Type, Date(s), Time, Reason, Status, Denial Notes, Decision Date, Comments, and Attachments.

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The Status updated as your request is processed. You will also receive a Portal alert when the request has been approved or denied.

The Denial Notes column populates if the request was denied and administrators entered comments as to why the request was denied.

The Decision Date populates once the request is processed and either approved or denied.

2. Click the Student link to open Absences.

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You can also submit absence requests and view absence request history from the Absences screen.

3. Click the Attachment icon to view the attached documentation in a pop-up window.

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a. From the pop-up window, you have a lot of options including Save to Google Drive, Download, and Print.

b. When your review is complete, click the white X to close the pop-up window.

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Attachments that or not jpg, png, gif, pdf, or txt will automatically download to your computer and will not open in a pop-up window.

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Depending on the dates submitted and the status, you may have the ability to Edit and Cancel. See Editing an Absence Request and Cancelling an Absence Request for more information.

Expand or collapse content Editing an Absence Request

You can edit an absence request while it is in a Pending status and the requested date has not passed. Once the absence date has passed, the request can no longer be edited, even if it is still pending.

1. Click the down arrow next to the applicable student, then click My Absence Requests.

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2. In the request history section, click Edit to make changes to an absence request.

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3. Clicking Edit opens the absence request in a pop-up window where you can edit any necessary fields.

4. Click Submit Request to save changes.

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Expand or collapse content Cancelling an Absence Request

You can cancel an absence request while it is in a Pending status and the requested date has not passed. Once the absence date has passed, the request can no longer be cancelled, even if it is still pending.

1. Click the down arrow next to the applicable student, then click My Absence Requests.

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2. In the request history section, click Cancel to cancel the absence request.

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3. In the pop-up window, click OK.

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Expand or collapse content Video Overview